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Privacy Policy
This Privacy Policy will remain in effect until a new policy replaces it. We may choose to update this policy at our discretion, so you should periodically check this page as terms may change from time to time.
The latest version of the policy will be reflected by the "last update" date indicated at the bottom of the page. Your continued use of the Website and Services will constitute your acceptance of the current version of the policy and your understanding of its terms.
- 1. What Information Do You Collect?
- 2. How Long Do You Retain Personal Information?
- 3. Your Rights Regarding the Use of Your Information
- 4. Is There an Age Limit to Use the Services?
- 5. Cookies and Web Beacons
- 6. Security of Your Information
- 7. Contact for Questions
- 8. Privacy Policy Last Update
1-) What Information Do You Collect?
TrendVPN collects and stores the following information in accordance with personal data protection laws:
- Full name entered in the purchase form,
- Email address entered in the purchase form,
- Address entered in the purchase form,
- Phone number entered in the purchase form,
- Registered premium account password (stored in an encrypted format),
- IP Address information,
- Device Information (PC Name, Username, Operating System, IP, MAC Address, Package Information, License Expiration Date, Last Seen Date),
- Connection Date, Time, and Connected IP Address and Port Information.
Payment Processing and Premium:
As a legally registered company, we issue invoices for user purchases. This information is required for invoicing users who purchase premium services.
Software and Panel Functionality:
The above information is collected and actively used to ensure the functionality and proper operation of TrendVPN software.
Developing Special Campaigns for Users:
We use sales statistics to understand user needs, measure purchase frequency, and track preferred packages. Based on this data, we apply special discounts and organize campaigns. We also use IP address data to develop campaigns and improvements targeting the most in-demand countries.
Communication and Technical Support:
Contact information is used to provide better service to users, offer technical support when needed, and reach out in case of refunds.
In Compliance with Legal Obligations to Official Authorities
2-) How Long Do You Retain Personal Information?
- Personal information necessary to provide our services is processed for as long as you use TrendVPN and for up to 2 years after you stop using it.
- Personal information required to provide our TrendVPN Premium service (Email, Password, Device Information, IP Address) is processed for as long as you use our services.
- Personal information needed to analyze and improve the performance and user experience of our Website/Services is processed until your account is deleted.
- Personal information required for communication and customer support is processed for no more than 2 years after the last communication.
Upon your request, we will delete your personal information specified in Section 1 unless we are legally required to retain certain personal data, including but not limited to the following situations:
- If there is an outstanding credit, unresolved claim, or dispute related to your account, we will retain the necessary personal information until the issue is resolved.
- If we are required to retain your personal information for legal, tax, audit, or accounting obligations, we will retain only the necessary personal information for the duration required by applicable law.
- We will continue to retain information if it is necessary for legitimate business interests, such as fraud prevention or ensuring the security of our users.
3-) Your Rights Regarding the Use of Your Information
GDPR and other privacy laws grant you certain rights over your personal data. You can request the deletion of your data or exercise other rights by emailing us at info@trendvpn.net. The General Data Protection Regulation (GDPR) and other privacy laws provide individuals with specific rights concerning their personal information. To help users exercise these rights, we have implemented additional transparency measures. Unless restricted by applicable law, individuals have the following rights:
- You may contact us to access or obtain a copy of your personal data.
- You may object to the processing of your personal data, request restrictions on its processing, or request data portability where technically feasible.
- You may request the correction of inaccurate personal information and, depending on the nature of collection and use, the completion of incomplete personal information (right to rectification).
- You have the right to request the deletion of your personal data specified in Section 1, unless we are legally required to retain certain information or have a legitimate basis for doing so.
- If we have collected and processed your personal data based on your consent, you may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing conducted before your withdrawal and will not impact processing based on other legal grounds.
- You have the right to file a complaint with a data protection authority.
If you wish to exercise any of the rights mentioned above, please contact us at info@trendvpn.net.
4-) Is There an Age Restriction for Using the Services?
TrendVPN is not designed for users under the age of 18. It is strictly prohibited for such users to submit any information to us or to use the sections of the Website or Services that require registration. If any information is submitted by such users, it will not be collected or stored.
5-) Cookies and Web Beacons
A cookie is a small data string transferred to your computer for identification purposes. Cookies can be used to track your activity on the Website, helping websites understand your preferences and improve your browsing experience. If you prefer not to receive them, you can disable all cookies. You can also set your computer to notify you when cookies are being used. There are also software solutions available to manage cookies for you. However, please note that rejecting cookies may limit the functionality of the Website and prevent access to certain features.
A web beacon is an invisible, pixel-sized graphic image embedded in a web page, web-based document, or email message. It helps us track activities such as the URL of the page where the beacon appears and the time the Website, document, or email is viewed. Web beacons can confirm whether emails—including those forwarded to friends and family—have been received and responded to, and they help provide a more personalized online experience.
Some links may take you outside our Website and beyond our control. Please note that these other sites may send their own cookies, collect data, or request personal information from users. We recommend reviewing the equivalent data protection, privacy, and cookie policies found on those websites. We do not accept any responsibility or liability for the data protection practices of third parties regarding such websites, and your use of third-party websites is entirely at your own risk.
6-) Security of Information
We have implemented various security measures, including SSL/TLS encryption, hashed passwords, firewalls, and regular audits for data transmissions. We take all reasonably necessary steps to ensure your information is handled securely.
While we implement security measures on our Website and services, you should be aware that 100% security is never guaranteed. When you provide information online, there is always a risk that a third party may intercept and misuse that data. While we strive to protect your information and privacy, we cannot guarantee the security of any data you disclose online. By using the services, you expressly acknowledge and agree that we cannot guarantee the security of any information provided to or received by us through the services. The security of your data is your responsibility.
7-) Contact for Questions
For inquiries regarding the privacy policy or any other matters, please email us at info@trendvpn.net.
8-) Privacy Policy Last Update
8-) Privacy Policy Last Update
